Privacy Policy    

We declare that the data are used only for identification when purchasing online sendflower.com.ua and will not be disclosed to third parties or otherwise used.

Confirmation of registration agree with sending e-mails with special offers online store sendflower.com.ua   E-mails with offers and discounts will be sent no more

than 1 time a week.

Newsletter service by e-mail at any time to disable writing to us at the postal address: sendflower.com.ua@ukr.net    

ADOPTION AND EXECUTION OF ORDERS  

At the conclusion of the sales contract the buyer confirms that he is familiar with these terms, including the terms of the complaint, and agree with them.

  • Before making a purchase, the buyer has the opportunity to properly examine the terms and conditions as well as conditions of the complaint, as well as get acquainted with them in detail.  
  • Due to the nature of goods sold (the flowers are perishable cancellation is only possible if the bunch was harvested florist.)

  


On receipt of the order, you will be automatically notified by email.  

  • Changing flowers   Taking into account the seasonality of flowers and direct dependence on imports of  flowers from abroad Seller reserves the right to replace the Order of the variety (species) or color of flowers at a rate of not more than 25% relative to the bouquet pictures posted on the website online store.

If necessary, replace the colors of more than 25% Seller shall immediately contact the buyer to agree on the changes in the order.    

The refund of your payment is possible in such cases as:   the order is cancelled by you in advance, before the date of delivery specified in your order;   the double  payment for your order;   if it needs some extra payment for successful delivery of your order  

  • If your order is already delivered – the refund of your payment for this order won’t be done.
  • If you have any remarks concerning to the quality of the bouquet, as compensation for inconveniences we would make the delivery of a bouquet or gift for excuse.  

Photos of plush toys on the site are presented as an example. Delivered soft teddy bear will be identical in size and color, but it will be different from the product image on the site.  

When you select the Client option, "Do not call up the Receiver" in the absence of the Recipient at a specified time at the address, delivery is completed.  

Delivery costs to cities of Ukraine, inside the city - free.

  • Shipping cost outside the city is from $ 20, agreed in advance with the manager.  
  • All photos taken during the delivery of bouquets can be used on the site sendflower.com.ua.
  • www.SENDFLOWER.COM.UA@UKR.NET
  • 0932301323 (only whatsapp - English / Russian)
  • 0636660000 (only whatsapp - English / Turkish)