Terms of Service and Security

  • Our Terms of Service
    • Make sure you select your flower from the list the city you will send to . Contact our customer representative for the connected district and village.
    • For your orders outside of Kiev, you must have chosen from the list of the province you want to be sent to. Otherwise, the order will not be fulfilled and no refund will be made.
    • The address and telephone information of the recipient is not shared with the sender under any circumstances.
    • The information of our customers is not shared with third parties under any circumstances. Privacy is essential.
    • The photograph of the recipient with the bouquet or gift is taken only if the recipient agrees.
    • In order for the order to take place, all buyer information must be complete written. (If the address is unknown, you can contact our customer representative)
    • The order is fulfilled after payment.
    • You can order as a guest user without registration.
    • Do not forget to write your e-mail and telephone information so that we can contact you.
    • No refund will be made if the recipient doesn’t accept the bouquet, and the contact information is incorrect or incomplete.
    • If the products are not available, they can be replaced with similar (or better quality) products.
    • If the bouquet cannot be delivered in cases such as weather, extraordinary situations, it is delivered to the recipient on another date.

Whatsapp: +380 93 230 1323
Email: info@sendflower.com